Selling directly to you enables us to have a great working relationship. We see how you use our packs and bags and get feedback directly from you. We even have a product development team made up of our customers that help guide the design process. We don’t have a design team locked in some room that never talks to our customers. We want to hear what is working for you and what isn’t. It helps us tweak the bag to make it that much better. Plus, who doesn’t love to have a company listen to them?
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